Privacy Policy

This Privacy Policy outlines how Ellee Aesthetics Academy Limited (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website.

1. Who We Are

Ellee Aesthetics Academy Limited is a company registered in England and Wales (Company Number: 15097589), located at Finch Lodge, Hexgreave Estate, Farnsfield, NG22 8LS. We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• IP address
• Usage data and tracking information (e.g. cookies)
• Preferences submitted via contact or booking forms

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries or booking requests
• Improve our website and services
• Monitor usage and interactions via analytics
• Deliver relevant marketing and retargeting ads via third-party platforms

4. Analytics and Tracking Technologies

We use cookies and tracking technologies, including:

• Google Analytics (for measuring website performance and visitor data)
• Microsoft Clarity (for session replays and heatmaps)
• Facebook Pixel (for conversion tracking and remarketing)

You can opt-out of some of these cookies through your browser settings or visit www.aboutads.info/choices.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers (hosting, analytics, email)
• Legal or regulatory bodies where required by law

6. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Security

Protecting your personal information is a top priority. We implement robust technical and organisational measures to ensure your data is handled safely, securely, and in compliance with all relevant UK data protection laws. Our website and systems are hosted on infrastructure that meets the internationally recognised ISO 27001 standard for information security. This means your data is stored on servers that are maintained in secure, access-controlled environments, with regular audits, encryption, and backup protocols in place.

We only grant access to personal information on a strictly need-to-know basis, limiting access to trained staff and service providers who are contractually bound to confidentiality. In addition, we utilise firewalls, SSL encryption, secure login processes, and strong password protection across our platforms. We routinely review our data handling procedures to ensure that they remain effective and appropriate, and we are committed to responding swiftly to any data concerns or breaches, in accordance with our legal obligations.

Your trust is important to us, and we are committed to maintaining the highest standards of data integrity and security at all times.

8. How Long We Keep Your Data

We retain personal data only as long as necessary for our operational, legal, and regulatory obligations.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. It may change without prior notice.

11. Contact Us

If you have any questions about this policy or your data, please contact:

Data Protection Officer
Ellee Aesthetics Academy Limited
Finch Lodge, Hexgreave Estate,
Farnsfield, NG22 8LS

Enquries can be made by post or by email to dpo@elleetrainingconsortium.co.uk.